Services, Scheduling & Client Agreement

These Terms & Conditions outline the structure, policies, and expectations for working together. They are designed to support clarity, consistency, and a respectful therapeutic container for both client and practitioner.

By booking a session, you agree to the terms below.

📅 Scheduling & Appointments

Sessions are scheduled in advance through the online booking system.

• Please ensure you are available for the full duration of your session at the time of booking.

• You are responsible for arriving on time. Late arrivals may result in a shortened session.

• All sessions are conducted remotely via video call unless otherwise specified.

💳 Payment

Payment is required at the time of booking unless otherwise agreed.

• Payments are processed securely through third-party platforms.

• I do not store or have access to your credit card information.

• Sessions are confirmed once payment is received.

🔁 Rescheduling & Cancellations

Your time and this work are held with care. I ask that you do the same.

• A minimum of 24 hours’ notice is required to reschedule or cancel a session.

• Cancellations made with less than 24 hours’ notice may be charged in full.

• Missed appointments (no-shows) are non-refundable.

Exceptions may be considered in cases of emergency.

⏳ Session Packages & Follow-Ups

If purchasing multiple sessions or follow-up sessions:

• Sessions are to be used within a reasonable timeframe to support continuity.

• Packages are non-transferable and non-refundable once begun.

• Follow-up sessions are intended to build upon previous work and support integration.

🧘‍♀️ Client Responsibility

This work is collaborative and requires your active participation.

• You agree to engage honestly and communicate openly throughout the process.

• You understand that results vary and are influenced by your readiness, consistency, and integration outside of sessions.

• You are responsible for your own well-being, choices, and actions before, during, and after sessions.

⚖️ Scope of Services

I am a certified clinical hypnotherapist and not a licensed medical or mental health provider.

• Services are complementary and not a substitute for medical or psychological care.

• No diagnosis, treatment, or medical advice is provided.

• Please seek a licensed provider for clinical or emergency support.

💻 Technology & Access

You are responsible for ensuring:

• A stable internet connection

• A quiet, private space for your session

• A device capable of supporting video calls

If technical issues arise, reasonable efforts will be made to continue or reschedule the session.

🚫 Right to Refuse or Discontinue Services

I reserve the right to decline or discontinue services if:

• The work falls outside my scope of practice

• There are concerns regarding safety, appropriateness, or ethical boundaries

• The therapeutic container is not being respected

In such cases, referrals may be provided where appropriate.

🔒 Agreement

By booking a session, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.